Scheduled Maintenance : Strata Cloud Manager

Update: Changes to Scheduled End.

Status: Scheduled

Scheduled Window: March 16, 2026, 11:05 - 12:16 (UTC)

Locations: Hong Kong, Seoul, Tokyo

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.

Current Status

• Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
• Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

You can track service status, maintenance-related updates, and sign up for notifications at:

https://sase.status.paloaltonetworks.com/

If you have any questions, please open a case at: https://support.paloaltonetworks.com/

Status: Scheduled

Scheduled Window: March 16, 2026, 11:05 - October 15, 2026, 22:16 (UTC)

Locations: Hong Kong, Seoul, Tokyo

Impact:

Our Engineering team has identified a bug impacting users on Global Protect Android Software Version 6.1.11  We have identified the Root Cause (RCA) and are currently working on a fix.

Current Status

• Rollout Halted: We have officially paused the rollout of version 6.1.11. No additional users or systems will be upgraded to this version until the fix is released.
• Resolution Timeline: Engineering is working on the fix. A new, corrected image is expected to be released by next week.

We will provide updates when maintenance begins.